Don't see my number in mydigits.t-mobile.c

hershy

    I don't see my phone number when I go to myDIGITS.t-mobile.com, it use to be there but now I can only manage a different number that is linked to my T-Mobile ID.

     

    Also I'm trying to help my friend set up his digits duplicate Sim, he went to a T-Mobile store today and got a paird sim card but it isn't linked yet to his phone number, in his mydigits account I can't find the new line that the store added to be able to link it to his primary line. (It is showing in my.tmobile.com as a "Data with paired DIGITS" paird with 'blank')

     

    Any advice?

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