Where can I file a complaint and get my problem resolved


    I would like to know how to file a complaint besides mailing a letter? With technology today you can't tell me the only way to get my problem resolved is by mailing a letter. There has to be someone in corporate I can speak to. I've been a loyal customer for 12 years and I can't get any help resolving my issue. My issue has been going on now for 4 months. I've made numerous calls to tmobile and gone in to a t mobile store. I want to speak to someone that can actually help me resolve my issue with tmobile which is a mistake that tmobile made not me! Can someone please get this resolved?

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