internet speed way too slow for over a month

magenta1716838

    One month ago, everything is perfect. Then all of a sudden, my cellphone Galaxy Note 2 internet speed slowed down and only have "E"signal.

     

    I have "Simple Choice" plan with 4G unlimited data.

     

    One month ago, I called for the same reason and was told T-mobile was running some upgrade and my internet speed will come back during mid of May.

    Now it is still sssoooo slow, only "E" signal.

     

    I had tried turned on/off the cellphone many times, also tried to turned "Binge On" feature on/off based on a discussion in this community, while nothing changed, still slow as before.

    I checked two other lines in my family plan, they also have same problem.

     

    Anyone can help?

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