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Hello and welcome!
I would recommend you Contact them through Facebook. Unfortunately, the users that make up this forum do not have access to your account information. This situation can only be resolved through another phone call or by you reaching out to T-Force to process the request.
Sorry to make you go through the steps again, but it is necessary in order to receive your unlock code!
Thank you, I will try support through Facebook.
Hey there, thanks for posting! I agree wholeheartedly with htghtg here -- I'm sorry to read that we goofed and supplied a blank IMEi when we filed this request originally, but a team with account access like our T-Force team can get this corrected for you in a snap. Since you've done all of the legwork to make sure you're qualified to Unlock your mobile wireless device, we want to get this taken care of for you ASAP!
On a side note, I'm going to shoot you a quick PM in a moment, which you can check in your inbox here when you have a second. Thank you!
*edited to add Inbox link, because Monday :c