I've had a Note 4 (current Android version: 6.0.1) since it came out and it's worked fine up to this point. But recently for some reason I haven't been getting text messages from my wife's number and it's driving me crazy.
I think it started around the time I set the Facebook Messenger app to default for SMS/messaging. When she sent pictures it would send the picture as a separate conversation despite not doing that for anyone else from my contact list.
A few weeks ago I switched back to the default SMS app because I got tired of the Facebook one (also somehow I deleted her contact from my phone though I'm not sure when I did that specifically).
Since then apparently I haven't been receiving any texts from my wife despite the fact that she's sent a few. I didn't realize it until today and started seriously troubleshooting and... I can not find a friggin' solution to this.
1 - I tried deleting her contact entry again and making a new one.
2 - I've made sure she's not listed as a spam number.
3 - I've made sure my Spam Folder in the Messages app is empty.
4 - I deleted our entire text message chain thinking that maybe the phone was hitting a soft limit of some kind, since I never delete any of our messages.
5 - I added her as a favorite contact.
6 - I checked the FB Messenger app and somehow two of the texts she sent got received by that application. I disabled SMS on there, no change. Then I uninstalled the FB Messenger app and this is kind of where it gets weird and even more frustrating....
7 - After uninstalling FB Messenger, the Message app shows the number of unread texts from my wife next to her Contact picture. That number goes up when I send test messages from her phone to mine... but I still can't read her friggin' texts. If I "click" to open the messages, it just takes me to a "write new message" page. Normally that page shows your whole conversation history with the number but ... in this case, it just shows a blank screen as if there's no messages (and it was doing this before I even deleted our message history). So somehow the phone is registering that I have 30+ texts but I have absolutely no friggin' way to access the messages.
Does anyone have any idea at all?