Aw that's a shame if your phone's still not getting the nougaty treat magenta1656780 . It might be a stretch, but have you tried checking for it over the air while connected to Wi-Fi or T-Mobile's network? Are you getting any error messages when you use Smart Switch? Please keep us posted. Thank you!
Just checking in here to see how things were going. Let us know if you still need any help.
Hey, there! We just wanted to touch base once more and see how you're doing!