* NOW, There is NOOOO previous bill data???????? What the heck T-Mobile? Changing the plan on me all of a sudden with no proof of previous account history and payments? Not cool, lol.
** I wish message us was working because I don't feel like talking on the phone. I was also supposed to have a 50% off my bill, credit this month from not having reliable service the past 6 months.
*** Literally, I try to make a call anywhere in my home and in most cities, I can't get through. I tried the house cell tower box things, doesn't help. I have had nothing but issues with T-Mobile but your customer service is so effin awesome I can't give up T-Mobile yet
Thank you in advance everyone!
Hi nexium7, Welcome to the community.
* Don't worry. Just because you can't see the previous data
doesn't mean that it has disappeared from T-Mo records. T-Force will be able to see all of your history and a record of any promises made to you.
** If a person prefers to message or chat,
contacting T-Force (on facebook) is the best solution.
*** You can address that issue with T-Force also.
You may reach T_Force on the T-Mobile facebook page. In the "About" box (uper right corner) select "Contact T-Mobile on Messenger". Your communication will be private and secure.
You are welcome.
Hey! Art provided some wonderful information above, I just wanted to check in and see if you had a chance to act on any of it or get things fixed!