rsnic

    Hi,

     

    Recently got an S8 and really like it!

     

    On my old S4, whenever there was a problem, the first thing I did, after rebooting the phone was to wipe the cache. 

     

    I tried on my S8 to get to the wipe cache, but have been unsuccessful by (what I did on my S4):

    • Turning off the phone
    • Simultaneously holding down the VOLUME UP, POWER & the virtual HOME buttons.
    • When the phone vibrates, let go of the POWER button

    Unfortunately, I can not get to the Android menu that has wipe cache on it -- as a matter of fact, I keep getting the phone to go into the Safe mode, which eradicates several short cuts and groups.

     

    Can anyone help me with getting to the basic Android troubleshooting feature of wiping the Cache?

     

    Thank you very much!

      All replies