No service yet metroPCS has 4G, same location

magenta1416786

    I own a vacant home that I am fixing up to sell.  I have Tmobile with an Iphone 6.  I can get zero coverage in the house or outside for that matter.  I see "NO SERVICE" in the upper left hand corner on my phone.  However, my friend has a ZTE ZMAX phone through MetroPCS and has 4G coverage with internet and everything else with no issue.  Aren't we using the same tower?  How can my friend have coverage and I get nothing?  T-mobile is suppose to be the upgraded version of MetroPCS, correct?

     

    I called T-Mobile and we checked a few settings (roaming on, LTE on, etc) and reset my network settings but still NO SERVICE.

     

    Any suggestions?

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