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Did you enter the Gear's phone number in the Gear App on the phone? Occasionally I get that also but it is usually when I turn the phone off.
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Yes. In "Auto Call Forwarding" in the Gear app, it is turned on and the number setting is set to my Gear's phone number.
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That's weird, the only other thing I can think to check/verify is your Gear's number. Have you tried calling your Gear directly? Remember it won't ring if it is connected to your phone (via Bluetooth) so try putting in in stand alone mode and then call the number and see if you get the call on your Gear. Maybe that's why the call forwarding isn't working because it can't verify the connection by connecting with your phone which is why it also probably doesn't work when the phone is completely turned off.
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Did that and called the Gear directly. The Gear does get the call.
But with the Gear in standalone mode, and still connected remotely to the phone, when calling my phone number, the Gear is still not getting the call.
The only thing I can think of is that my S8+ is using a digits line (The Gear is not on Digits) as a duplicate line (a duplicate SIM with it's own number). The phone number on the SIM is not my actual mobile number. And when trying to call the phone directly instead of the digit number, the call fails. The SIM number doesn't actually work, so maybe that's why the auto forward doesn't work?
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Yeah could be, I don't use digits so not sure how that is set up. I got the
Gear 3 when it first came out which was digits started. My understanding
though is that if the watch sees the phone calls will not go to the gears
number
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The watch doesn't see the phone calls. I've posted this question over in the Digits forums to see if it's related to the duplicate SIM.
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Hey, g_unit !
Thank you for posting over in the wearable space, too. Evan, our DIGITS guru, has replied to your other post here: I think you'll find his reply super helpful.
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It really seems like a bait and switch. The sales person who sold me my watch said it would forward without issue. Now you are telling me that isn't really the way it works. I don't want the same number on my watch as my phone. there are times where I don't need every call coming through from my main number. I even brought this to the attention of sales rep the very next weekend and they were able to get it to work in the store. A little frustrated with the misleading information.
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Intersting. My watch forwards, SOMETIMES. A lot of the time when I get out of range of my phone I get can not connect message and then nothing works. Does not happen often but it happens more then it should