The app updated again, to v1.0.26 (April 28). Now when starting the app, I get the T-Mobile DIGITS logo for a moment, then a spinning icon for a moment (I don't notice the words "please wait" appearing anymore), then it goes to a screen that is blank except for a field or alternating gray and black triangles and a battery icon (battery icon in usual corner). The app stalls indefinitely at this point.
Are you on WiFi when you are setting up DIGITS or are you over cellular (T-Mobile or someone else's)?.
Would like to get some more info since not hearing anyone else having this issue.
Also can you try uninstalling the app completely and then re-installing it?
Thanks for helping out and hopefully we can get this all resolved for you.
I'm on WiFi (I have a WiFi-only iPad).
Well, I'll be! Uninstalling/reinstalling fixed it. However, When I signed in to the reinstalled app and selected the line to use, the line showed as "Inactive" on the app's Settings screen. I had to close the app (removing from recents) and restart it for it to show as active.
Not sure what the problem was. If it helps, this is the last thing that happened when it wasn't working: right before the logo disappeared and left just a field of triangles and a battery icon, I think the screen orientation changed to vertical if it wasn't set that way already (I believe this is by design, as this happens under normal circumstances too), and then the DIGITS logo has a quick animation, being shot off the screen in the direction of "down" for the vertical orientation (though if I launched DIGITS in a horizontal orientation, the logo does not rotate with the screen; the vertical orientation is only obvious from the position of the battery icon)
I'll post some other feedback after testing out the current release for a bit to see how things are at this stage.
Thank you! ^_^