No Mobile Network Connection G935A ATT Galaxy S7 Edge
Phone shows 4G LTE but there is no internet service, status of device shows mobile network either connected or connecting, but no IP address is obtained.
Found that if Airplane Mode is turn on then off, an IP address will be obtained and mobile network will function.
The following is to share my experience and opinions with T-Mobile.
After 20 plus years of abuse by ATT, I decided it was time to change. I went to a T-Mobile store bought a SIM card and pay plan. Stuck the SIM in my Galaxy S4 I337 was activated, It was great. The phone work at LTE speeds and without a Booster. ATT service needed a Microcell in my house just to get phone calls to work. Drove up and down east coast of United States, no problems.
T-Mobile, seemed to be a great choice, so I signed up, online waited a week for a couple of SIM cards.
Got the SIM cards, inserted them in my Galaxy S4 I337 and the wife's Galaxy S7 Edge G935A. Transferred phone numbers from ATT, then discovered No Mobile Network problem with Galaxy S7 Edge G935A.
Called T-Mobile support spent hours on the phone every day for more than a week, typing in the APN Access Point Name, resetting phone; calling Samsung to request warranty service as suggested by T-Mobile support. Went to the T-Mobile store, a person in the store press button on the phone and it seemed to work, went home powered off phone and on and there was no network. Swap T-Mobile SIM cards no network, bought another SIM card from ATT NO PROBLEM.
After the week of the nonsense of T-Mobile Support and my wife yelling at me to go back to ATT; I called support one more time and started to yell at them something is wrong on their side. A day later the phone magically started to function.
Guess What? It has been a month, the wife are I on our way to appointments and she starts yelling at me the phone is not working, no internet.
I need this @#$@#$!....
I call T-Mobile Support, he has me check APN, then without yelling, I told him I went though all of this a month ago.
At this point support told me he would create a ticket, what ever......
Anyway, I cam across a google article that indicated to try turning Air Plane Mode on and off.
Moral of story;
Don't transfer phone numbers until you are certain phone works
T-mobile support sends no-reply emails with suggestions and documents are old and do not match my phone model.
I will never buy another BRANDED phone.