Online site not able to take debit card/checking account




    I have been trying to set up auto-pay for my account but have been having issues. The website will not take my debit card or checking account information; I get a response that it is invalid. I was able to pay my phone bill using my phone but I would prefer being able to set up auto-pay. I called customer service but they were unable to figure out what was happening. Does anyone have any idea as to why I can't get auto-pay set up? Thanks.

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