S8 volte

theartiszan

    Has anyone noticed of volte is working on their s8+? I Just tested mine and it seems not to be working for me.  The phone falls back to 4g only for the call.

      All replies

      • theartiszan

        Re: S8 volte

        I did try resetting the apns already and reset network settings with no help.

        Also sim card in my pixel does volte without problem.

        There isn't any setting to turn it on or off in the phone that i could find.

          • tmo_mike_c

            Re: S8 volte

            Since there's not a VoLTE setting to change, you should be able to stay locked in on it when you're in a VoLTE area. I'm curious if this has always been happening or is this a more recent issue? I'm guessing you traveled around a bit? I'm just trying to get a sense of if this is following you where your going.

             

            tidbits wrote: FYI remind me not to take my wife to Japan. My wallet hurts and I think it is dying. Definitely lost some weight.

            I hope you had a good time in Japan at least. It's sad hearing your wallet lost weight though. I gotta tell ya, that cracked me up when I read it.

          • tidbits

            Re: S8 volte

            Ok I am heading back now. So as sookn as I land I can check some of this stuff out. FYI remind me not to take my wife to Japan. My wallet hurts and I think it is dying. Definitely lost some weight.

            • dottat

              Re: S8 volte

              I would add that this is definitely broken.  My s7 works perfectly fine.  The S8+ has no volte or HD voice options at all. 

               

              Video calling is never available either... with android pay busted on the latest OTA they have quite the list just to get back the features working previously on older phones.

                • theartiszan

                  Re: S8 volte

                  Sorry should have checked back on this.

                  When you setup the phone for the first time,  did you have your sim card in it? Or did you do the setup and move the sim card over later?

                    • tidbits

                      Re: S8 volte

                      theartiszan wrote:

                       

                      Sorry should have checked back on this.

                      When you setup the phone for the first time, did you have your sim card in it? Or did you do the setup and move the sim card over later?

                      I didn't have the sim in when I did the setup.  It was being setup while on the charger and left to finish some stuff before my trip

                        • theartiszan

                          Re: S8 volte

                          On mine i had the same issue as set the phone up without the sim card.  After i put the card in, did a master reset,  and set the phone up again everything was working correctly.

                            • tidbits

                              Re: S8 volte

                              interesting.  Maybe I ran into the issue but didn't realize and was fixed with the first update

                              • magenta7899079

                                Re: S8 volte

                                Hi. I know this is a older topic to make resurface but what was the process to get VoLTE enabled on your T-Mobile S8. My gf and i have a S8 and and having the same exact issue of VoLTE not even being a option in the settings or keypad/dialer. It's completely hidden/removed in the settings. It's sad because I have a S5 that makes clearer calls and even says on screen "HD CALL" and sounds way better than my S8. I don't understand why it was removed from the phone. I do think it should be a key feature to support HD voice, a must have in this day and age. If anyone knows how or has successfully done it, please let me know. The call quality that I have now doesn't compare to what I used to have on T-MOBILE with older hardware.

                        • tidbits

                          Re: S8 volte

                          VoLTE works for me and I tried a few times.  Sorry for the late reply.  Jet lag was kicking my old bottom.

                          • dottat

                            Re: S8 volte

                            So yeah...even thought this phone is brand new i factory reset it with the Sim card in it this time. Now have volte. Now they just need to fix Android pay. 

                              • stevetjr

                                Re: S8 volte

                                dottat any reason you use Android Pay and not Samsung Pay??  Samsung Pay is so much better and works on virtually all terminals not to mention Samsung has a reward program.

                                • tidbits

                                  Re: S8 volte

                                  What problem are you having?

                                  dottat wrote:

                                   

                                  So yeah...even thought this phone is brand new i factory reset it with the Sim card in it this time. Now have volte. Now they just need to fix Android pay.

                                    • dottat

                                      Re: S8 volte

                                      Apparently the ota broke safety net. It's posted on xda and Reddit.

                                       

                                      You get an error message that Android pay cannot be used on this device because it's software cannot be verified or the bootloader is unlocked or it's rooted.  100% stock too.

                                        • tidbits

                                          Re: S8 volte

                                          That's on Google, and Google will have to update to reflect the change. 

                                           

                                          This is the first time it has happened with unrooted devices.  What probably happened Google has not updated their backend to the new firmware and that's why you are getting that message.

                                            • dottat

                                              Re: S8 volte

                                              Actually...was part of an HTC test group in the last couple months and HTC broke it during an ota. They halted the ota. So it has happened and more often than not the cts profile mismatch was on the phone manufacturer.

                                                • tidbits

                                                  Re: S8 volte

                                                  dottat wrote:

                                                   

                                                  Actually...was part of an HTC test group in the last couple months and HTC broke it during an ota. They halted the ota. So it has happened and more often than not the cts profile mismatch was on the phone manufacturer.

                                                  I left out not in the sentence lol.  HTC stopped the update because it was a beta, some people had serious bugs, and Google had not updated their backend.  IIRC they released another update that was approved and also had some major fixes.  Been a while as the HTC was my go too OEM.  They've been overpricing their products a lot lately which has turned me off.