I am on a prepaid plan and I am wanting to switch to my sister's plan. How do I do that? I was told by my sister that I need a change of authorization??

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  Re: I am on a prepaid plan and I am wanting to switch to my sister's plan. How do I do that? I was told by my sister that I need a change of authorization??

  wtssuperpower Apr 20, 2017 7:19 AM (in response to goofygayla)

  • Member Since: Feb 3, 2016

  Hi goofygayla   to get added onto your sisters account, you'll want to have your sister call Customer Care at (800) 937-8997 to get that accomplished  (it would probably help to have you nearby, as part of the process will be you authorizing having your number moved to her account).   The process may at some point require a transfer to Prepaid Customer Care to finalize the migration, but not sure on that.  In case its helpful, the number for Prepaid Care is (877) 778-2106. 

   

  All best,  -wtssup
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    Re: I am on a prepaid plan and I am wanting to switch to my sister's plan. How do I do that? I was told by my sister that I need a change of authorization??

    goofygayla Apr 20, 2017 7:35 AM (in response to wtssuperpower)

    • Member Since: Apr 5, 2017

    Thanks a ton
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      Re: I am on a prepaid plan and I am wanting to switch to my sister's plan. How do I do that? I was told by my sister that I need a change of authorization??

      tmo_marissa Apr 24, 2017 10:03 AM (in response to goofygayla)

      • Member Since: Sep 7, 2016

      Hey goofygayla!  As usual, wtssuperpower is spot on.  Were you and your sister able to reach out and get the transition completed?  If you haven't made the change yet, one good thing to keep in mind is that Pay In Advance balances don't transfer, so you may want to wait until you're almost done with your existing service to complete the change.  You can find a little bit more detail about this type of account maintenance here - Transfer account or line ownership.  Please let us know if you have any additional questions!

       

      - Marissa
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  Re: I am on a prepaid plan and I am wanting to switch to my sister's plan. How do I do that? I was told by my sister that I need a change of authorization??

  wtssuperpower Apr 20, 2017 8:57 AM (in response to goofygayla)

  • Member Since: Feb 3, 2016

  Anytime, my friend. 

   

  You're going to love post-paid..... especially if you need an upgrade!   That Galaxy S8 Plus has got a fair bit of my attention 

   

  Though probably will end up waiting it out for the Note 8....