Thanks for trying out DIGITS and providing some great feedback....
Is it still doing this for all of your messages or only for one particular thread?
Did you try logging out, closing the app and logging back in again? (and if so was it still doing it?)
As to the UI design, we're working on some improvements and will look at what we can do to make it a little more exciting.
Let us know if it's still doing this or if you're okay now. If it's still having issues, we'll want to get one of the forum moderators get some more details from you.
Thank you for the reply. Perhaps I was not clear about what was going
on. This only occurs when accessing Digits from a web browser, the
conversations are fine on the Android app on my Galaxy S7 Edge.
The problem is only occurring with one conversation or thread as you
call it. What has happened is that the conversation is split in two.
One conversation or thread shows the incoming messages and another
thread shows the outgoing messages.
I tried logging out of Digits on the web browser and back in, but the
conversation is still split.
So it was basically just a one time issue?
It's likely that there was some glitch and that the particular thread might continue to be messed up in the web browser view. Hopefully it's just a one time issue during the beta. If it continues to happen with additional threads, please let us know.
I don't know if I would say it is a one time issue. It only happened in
one conversation thread but I have only had 2 conversations going.
Also, it has happened to that conversation on three different computers.
Understood. The team is looking into this and it appears to have been a bug in the message storage system which is why that one thread appears that way(as 2 separate threads) no matter which computer you log into. Not sure that the thread can be re-assembled back into a single message thread at this point which isn't great. If you delete the messages, and start a new conversation with the person, hopefully it will work right going forward.
If this happens again, we'll want to get some more details so that they can understand why the fixes they're making aren't working properly.
Thanks for being understanding and helping by reporting issues with DIGITS!
Thank you for the update.
It is not a big problem, since the conversation in question was actually forwarded to Digits by Google Voice, so GV still has the original conversation.
But as my hope is that Digits can eliminate my need to use Google Voice in the future, it will be helpful if this problem can be resolved.
This thread was the product of our fantastic collaborators during DIGITS Beta! As many terms have changed and bugs have been exterminated since the Beta launched, the information here may no longer be accurate. If you still have a question, please search our active threads or ask a new question in the DIGITS space!