All replies
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Re: Find out my mobile number
drnewcomb2 Apr 15, 2017 4:40 AM (in response to orion_jb2001)- Member Since: Mar 9, 2014
Are the SIMs preactivated? Can you just put them in an unlocked phone and look in the settings? What unlocked phones do you have? Any iPhones?
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Re: Find out my mobile number
tmo_marissa Apr 19, 2017 9:25 AM (in response to orion_jb2001)- Member Since: Sep 7, 2016
Hey orion_jb2001! I can totally understand why you'd want to alert your financial institution prior to travel. Are you still preparing for your trip, or are you already in the US? Were you able to test out drnewcomb2's suggestion?
- Marissa
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Re: Find out my mobile number
orion_jb2001 Apr 19, 2017 4:50 PM (in response to orion_jb2001)- Member Since: Apr 4, 2017
We fly out early May. I haven't tried dnewcomb2's suggestion. I don't believe the sims are preactivated, the instructions from the distributor in Australia are to put the sims in the mobile on landing in the US, the mobile should pick up the T Mobile network and then our mobile numbers should be SMS'd to the mobile, indicating that the sim has been activated. I did contact T Mobile support, who were very helpful with the sim number and imei numbers, they looked to see if the mobile numbers had been allocated but not yet. The distributor also needed an activation date and finish date and the sim cards have those dates on them. I will try T mobile again in a few days to see if the mobile numbers have been set yet.
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Re: Find out my mobile number
tmo_marissa Apr 19, 2017 4:56 PM (in response to orion_jb2001)- Member Since: Sep 7, 2016
Thank you for the update, and I'm glad to hear you had a good experience with our support teams! Best wishes for safe travel - please keep us posted on how this goes.
- Marissa
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Re: Find out my mobile number
legaspi Apr 20, 2017 12:30 AM (in response to orion_jb2001)- Member Since: Apr 20, 2017
1 of 1 people found this helpfulHi there! orion_jb2001 , I do have a Tmobile sim card as well and call the customer care hotline for T-Mobile prepaid . I ask them if I have an access to check my own number . they told me that , if the sim is already activated all I need to do is just insert the sim to my phone then If I had a signal bars showing up on my home screen just dial #686# to retrieve my mobile number. But if there is no showing up on my phone that means your sim is not activate yet. I call their hotline 1-877-778-2106 and they manually activated my account . I provide them my sim card number , imei number , my name , my preferred area code , data of birth , my preferred 4 digit PIN. and I ask them to activate my 45$ plan since I do have 45$ reload card to activate my phone. and my account was fully activated. and I enjoyed the service now . I hope it will works for you orion_jb2001.
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Re: Find out my mobile number
orion_jb2001 Apr 20, 2017 12:34 AM (in response to orion_jb2001)- Member Since: Apr 4, 2017
Hi legaspi, thanks for that advice and numbers.
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Re: Find out my mobile number
legaspi Apr 20, 2017 12:54 AM (in response to orion_jb2001)- Member Since: Apr 20, 2017
my pleasure to help you