Hey there! I'm sorry to read about this - can you let me know a little bit more about what's happening? Is your line suspended so that the SIM isn't receiving service, or are you seeing an error message on your device about a SIM PIN or PUK code? We'd love to help direct you to the right information to get your phone up and running again!
Were you able to get this taken care of? If not, can you please give us more details? Thank you.