Yikes goofygayla! I can imagine that this makes daily communication via messaging nearly impossible on your phone - not to mention that it would be really hard to type out a question and answer list. What kind of device do you have? Is this a hard button keyboard or a touchscreen?
T Mobile is replacing my device, but thanks for trying to help.
Aw, thank you for the update goofygayla! I'm sorry that the replacement is necessary, but I'm glad that we're getting it taken care of so that you can use your full keyboard again. Happy typing!