Why is my carrier Unlock taking forever?


    I paid off my phones a couple of weeks ago. I called and requested to have or phones unlocked on Friday. I was told it would be 24 hours and that I would get an email 24 hours later. I didn't so I called again. They told me they didn't know

    why I was told 24 hours. When in fact. It's 5 days...... so I called again yesterday to ask

    what the hold up was. Now they're telling me it could take 14 days. And that its

    because apple is the ones who unlock the phone... can I call apple directly? i dont get why it's taking so long

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