LG G4 stuck in boot loop

psychomech

    My phone wont load past the black "lifes good" screen. I have tried all available methods to fix it and all have failed.  I have checked online and LG knows that phones with the serial number that mine has (507) have this problem.how do i go about reporting this to someone or get another phone without costing me an arm and a leg?

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      • tmo_lauren

        Re: LG G4 stuck in boot loop

        I regret to be the one to tell you, but the G4 boot loop is a known issue as you seem to have found.

         

        You can contact LG for a fix in many cases, it does involve shipping your device into LG and going without a device. That said, there are requirements that need to be met to do so and you would need to go directly through LG.

         

        If your device is under warranty or extended warranty with us, you can also choose to look at exchange options on our side of the house.

         

        I wish I had better news to give, but if you have other questions, please don't hesitate to ask.

         

        -Lauren