mhaye

    Hi! how to unlock iphone ? IMEI 013987000161169 sim card not supported

      All replies

      • theartiszan

        Are you a current or former T-Mobile customer and you have used that phone with them on your account?

        Check the below link to see if you meet the requirements to get it unlocked.

        https://support.t-mobile.com/docs/DOC-1588

        If you do, call or chat with them through the contract us link at the bottom of the page to submit a request.

         

        If you do not meet the requirements you will not be able to get it unlocked by T-Mobile.

        • e2k

          You must be a current or former T-Mobile USA customer in order to qualify to receive an unlock code. Please review the unlock requirements. If you meet the requirements, call customer service or initiate a chat session from the contact us page to request an unlock code.

           

          Please note that if you are not a current or former T-Mobile USA customer, you do not qualify for an unlock code, and cannot obtain one from T-Mobile. In such case, you will have to use a commercial unlocking service.

           

          To reach T-Mobile customer care from abroad:

          • From a cellular phone with a T-Mobile SIM card, dial 1-505-998-3793. You will not be charged for the call
          • From a landline phone, dial the appropriate international dialing prefix, + 1-505-998-3793. Charges for this call will be assessed according to the plan you have with your landline long distance carrier.

           

          You can also contact T-Force via social media to make your unlock request. Just make sure you meet the unlock requirements first. Otherwise, T-Force will not be able to help you.

           

          To contact T-Force

          Go to the Contact Us page and use the Facebook, Twitter or Google Plus link under in the “Social Support” section.

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