Hey phinz13 Welcome to Support and thanks for reaching out!
You hit the nail on the head with your speculation around data. Family Allowances is designed to restrict calls and data and will not restrict data access, which sounds like what you were aiming for.
At this time, there's not an available option to block data from a device, either through T-Mobile or third party, otherwise I'd try to nudge you in the right direction.
Data being a primary resource on devices is becoming more and more prevalent and we've been doing our best to get requests like this passed along.
If there is anything I can help you with outside of answering this, please don't hesitate to ask.
I'd like to add my vote for this.
I have restricted time access on my local wifi network at home - it works great.
I thought t-mobile would restrict access to the entire network - voice/data/text - in parental controls. having just voice/text is pretty much useless and actually worse. now instead of having houseparty/snapchat/insta/etc going over my wifi - it goes over the tmobile data network...and defeats the purpose of my setting up restrictions in the first place.
the parental controls time schedule is basically a joke until this gaping hole is plugged - it will definitely be a large consideration in my potentially switching carriers.
T-Mobile needs to add to the feature! Its almost deceptive the way its worded " To block all usage for a certain time of day, click on the bar" conveniently leaving out the fact that it does NOT block data usage! I have unlimited data on these lines, I just want to restrict my kids from the internet when they should be sleeping!
TMO_Lauren is says "Family Allowances is designed to restrict calls and data and will not restrict data access" - isn't data and data access the same thing?!?!? Were you trying to say "calls and messaging" ???
Seemed like a great feature, but without blocking data (or 'data access'), its all but useless to me!
I am currently trying to find another cell company other than T mobile because I cant limit the usage of my kids phone. This makes me so God DAmn mad.
its false advertising that t mobile says that you can limit usage on your kids phones when the truth is YOU CAN NOT !!
EVERY IDIOT THAT WORKS FOR T MOBILE SAYS THAT YOU CAN LIMIT YOUR KIDS PHONES WITH BLOCKS AND TIME ALLOWANCES. THAT IS NOT TRUE. MY 12 YEAR OLD DAUGHTER IS RUINING HER LIFE WITH HER PHONE USAGE. SOCIAL MEDIA AND TEXTING.
THEY DONT EVEN NEED A CARIER, ALL THEY DO IS GET ON WI FI ANYWHERE THEN CRUISE THE NET AND SOCIAL MEDIA
Simply Parent up and take that phone away and give her a basic phone.
My usage stuff works fine when I had my kids on my plan. I believe it doesn't work on iPhones iirc. Also as you find out carriers can't control wifi usage.