Caterpillar Phone Cat S60 on T-mobile?

looregano

    I have been considering purchasing the Cat S60 phone to be used on T-mobile.  A buddy of mine has it on ATT and it seems like an awesome phone!

     

    Is anyone using this on T-mobile?  How do you like it?  Does everything work on it on the T mobile network? 

     

    Does WIFI calling work on it?  Any other feedback?

      All replies

      • tmo_marissa

        Re: Caterpillar Phone Cat S60 on T-mobile?

        Welcome looregano!  This phone lookss amazing.  I had no idea that something like this existed and honestly now I want to buy a $650 present for my husband, so... thanks?  Ha! 
        We can't guarantee the performance of any Non T-Mobile equipment on our network, so before you BYOD, we do recommend taking a peek at our Non-T-Mobile phone & software disclaimer.  There are always going to be some features that are less likely to work than others - Wi-Fi calling, for instance, in 99% of cases will only work if you have T-Mobile software, so it's unlikely that it would work on this device.  

        The good news is, I took a look at the CAT S60 Specs and it does seem like the North America version is compatible with our T-Mobile network bands & technologies!  If you decide to go for it, let us know how it works out!  It looks like a really neat (and incredibly durable) piece of equipment.  We've also got a handy Bring your own device setup guide in case that's helpful to bookmark!

         

        - Marissa

          • terrybaker787@gmail.com

            I'm not caterpillar and i didn't asked any questions like that

            • looregano

              Re: Caterpillar Phone Cat S60 on T-mobile?

              Marissa, Agreed and thank you for the useful info and links!  Not that there are some locations to get it for less than $600.

               

              To supliment in the good theoretical general info that you gave, I'm hoping that someone who is on T-Mobile and using it will chime in.  I have a co-worker who purchased it (after I introduced him to it) and he loves it but he is (still) on AT&T so I still don't have a good sense of how it will work on T-Mobile.

                • tmo_marissa

                  Re: Caterpillar Phone Cat S60 on T-mobile?

                  So this might be a wild thought looregano, but is your friend's phone unlocked?  If it is and they're the same size, do you think he'd be willing to let you place your SIM in it and give it a little test drive in some key locations - home and work?  This might require that you invite him over for dinner - but maybe it would be worth it for research purposes! 

                   

                  - Marissa

                   

                  ETA: Terry - did you get this notification in your inbox?  If so, you may have accidentally followed this thread or the space where it's located.  Let me know if you're seeing this reply and I'm happy to give you instructions on how to unfollow one or both.  As an aside, I'm also going to send you a PM in case you'd like to change your username so that it's not your email address.  Please take a look in your Support inbox if you receive this reply!  Thank you.

              • brokeland

                Re: Caterpillar Phone Cat S60 on T-mobile?

                Did you buy this phone in the end? I purchased one a little over a week ago and while I suspect the fault is with TMobile, I have wasted many hours trying to get this phone working properly. The reception is so bad I can't make or receive phone calls or texts in any functional sense. Most of the time, even with full bars, there's a letter E where the 4G should be. Occasionally there's a lonely G instead of the E but with no numeric prefix, just the letter G. What that translates into is such poor bandwidth that even if I built a time-machine, traveled back to 1995, connected to the world wide Web with a 56k dial-up modern, and sent the same email, it would still reach its intended recipient faster than the one sent from my fancy new phone containing a useless T-Mobile sim card. Did your friend using one on ATT have the same issues? If not I may have to switch carriers.

                • looregano

                  Re: Caterpillar Phone Cat S60 on T-mobile?

                  Sorry for the late reply, but I just saw this logging on now.  There are actually 2 variants to this phone.  One is a north american and the other is for the rest of the world, so I suspect that you are not using the one for the USA.

                   

                  I did not buy the phone, however my coworker did.  He is on ATT, and he was complaining about reception too.  I took a look at the phone and it turns out that amazon sold him the non-USA one even though they sold it as the USA version.  Once I pointed this out, he verified it and then Amazon took a full return.  Ever since getting the correct USA version he has said that phone and data reception has been solid (on ATT in his case). 

                   

                  I would check to see what the model number is, but if I recall correctly the non-USA variant has 2 SIM card slots...but the model number should tell for certain if you have the right one.

                   

                  As for my cowokers reviews, he likes the thermal camera, although be prepared to help people out! :-)  The real camera matches the poor reviews.  He has been disappointed that the phone has not been as durable as was advertised, but the good news is that CAT has replaced it every time he told him the problem.  The main issues seems to be that the plastic speaker grill near the bottom seams to be the weak link for its waterproofing, and when it comes loose it is no longer water resistant. 

                  2 of 2 people found this helpful
                    • apcat

                      Re: Caterpillar Phone Cat S60 on T-mobile?

                      I Purchased the CAT S60 in September 2017, within 5 days the Speaker Cover did indeed start to peel off like bad sunburned skin (Eventually leaving the part of the speaker wide-open for anything & everything to collect into the phone) Not Good!

                      Solution: I purchased Window Screen Patch Repair Kit (Home Depot), cut it to size, sprayed 3M Spray Glue around the edges only! = Problem Fixed ;-)

                       

                      This Speaker / Screen issue a major Manufacturer Defect and it is in my belief the reason why Caterpillar is now (June 2018) releasing the CAT S61 so quickly (Will be shipped out on July 10th).  Nevertheless, I never had cell reception issues until my jealous significant other decided to smash my phone onto his wooden deck handrail 3X's!!!  He managed to bend the phone (No visible breakage) but now my reception cut's in & out.  I can't hear the phone ring (only vibrate), and can't use speaker phone.  I now find that I have to restart the phone @ least 3-8 times a day to get a decent signal to make a phone call.  The only thing I find Wireless useful for now is to transfer files to my desktop computer and watch video's (but now watch anything because there is no speaker phone sound).  I was never able to make phone calls via. wireless even when I did have 100% signal strength.

                       

                      Since this phone is barley operable @ this point I have taken out a $1, 000.00+ loan to purchase the CAT S61.

                      I contemplated (very hard) about buying the S60 again, but I don't want to have to deal with the speaker issue.

                      So if you ask me, I would tell you to steer clear of the CAT S60 (it's not worth it).

                       

                      Good Luck ;-)

                    • joe1994

                      Re: Caterpillar Phone Cat S60 on T-mobile?

                      Seems to be a cool phone. The draw back from what I could tell is its running Android 6.0 and has a screen size of 4.7 inches. Another reason I probably would not get it is the thermal image and laser camera thing.