I feel betrayed. A couple weeks ago I switched from AT&T and in Albuquerque, NM service has been good. But, when I travel to my family's vacation home in Pagosa Springs, CO there is no service when the coverage maps state there should be.
In the screen shot below T-Mobile shows there should be coverage. I wasn't expecting miracles, but was expecting at least a bar or two of signal to read some news sites. I'm not even asking for YouTube, just the ability to read news.
I got on T-Mobile chat via my work hotspot and the rep basically said I'm not reading the map right, I have to zoom in to a checkbox. Did Steve Jobs get resurrected from the dead? Next time I have a problem is T-Mobile going to tell me I'm not holding my phone right? If you're showing pink one would expect coverage. Where there is white I expect there is no coverage. T-Mobile shows the entire resort area of Pagosa Springs having coverage but everywhere left of the blue line in my screen shot has no coverage. Not even a bar, really, no coverage.
While on chat I zoomed in and clicked on a checkbox right across the street from our house, still shows I should have cell reception at least outdoors. My screenshots do not show the exact location but the shad of pink is the same.
When I follow the link about 4G LTE device compatibility it brings me to the page that states the iPhone 7 is supported and I should be eating cake and ice cream because T-Mobile has expanded their 4G LTE network to cover the area. This is why I switched, I believed T-Mobile that I would have coverage at the place I go a couple times a month.
I'm venting here, not much I can do unless a new tower is deployed? Time to switch back to AT&T so I can use the free iPhone 7s we got. At least with AT&T I had a couple bars...