Web Digits Requiring Location from Browser

dblaber

    Hello, why does webdigits require location from the web browser? There are many places(libraries, offices) that disable the location support in firefox/chrome as a part of policy. Can webdigits be enhanced to allow login/registering without web location being enabled?

      All replies

      • tedwards

        Re: Web Digits Requiring Location from Browser

        Location is currently required because T-Mobile DIGITS allows subscribers to make emergency calls to services like 911, which require a location so they can respond appropriately. We understand the limitation this places on many public devices and, while I wouldn't cross my fingers just yet, are exploring other methods to make sure you can always get online.

        • magenta1644588

          Re: Web Digits Requiring Location from Browser

          I have the same problem. My location is disabled on my work computer and so it does not work at all. Is there any way around this, or any update to change this?

            • tidbits

              Re: Web Digits Requiring Location from Browser

              magenta1644588 wrote:

               

              I have the same problem. My location is disabled on my work computer and so it does not work at all. Is there any way around this, or any update to change this?

              without removing the ability to call 911 then answer is no.  It's a requirement for E911.  Since T-Mobile connects to the PSTN it is required.

              VoIP and 911 Service | Federal Communications Commission

              FCC E911 rules

              The FCC requires that providers of interconnected VoIP telephone services using the Public Switched Telephone Network (PSTN) meet Enhanced 911 (E911) obligations. E911 systems automatically provide to emergency service personnel a 911 caller's call back number and, in most cases, location information.

              To reduce possible risks to public safety, the FCC requires interconnected VoIP providers to:

              • Automatically provide 911 service to all customers as a standard, mandatory feature. VoIP providers may not allow customers to "opt-out" of 911 service.
              • Obtain a customer's physical location prior to service activation, and provide one or more easy ways for customers to update the location they have registered with the provider if it changes.
              • Transmit all 911 calls, as well as a callback number and the caller's registered physical location, to the appropriate emergency services call center or local emergency authority.
              • Take appropriate action to ensure customers have a clear understanding of the limitations, if any, of their 911 service. They must distribute labels warning customers if 911 service may be limited or not available and instruct them to place the labels on or near equipment used with VoIP service.
              • Obtain affirmative acknowledgement from all customers that they are aware of and understand the limitations of their 911 service.
              • Ensure that a 911 call is routed to the appropriate PSAP in areas where emergency service providers are not capable of receiving or processing the location information or call back numbers not automatically transmitted with 911 calls.

              VoIP service providers that do not fully interconnect with the PSTN are not currently required to comply with the FCC's 911 and E911 rules.