Previously, when I selected a forum section, for example "Plans" and then selected "Get help from customers like you" I was sent to https://support.t-mobile.com/community/community/discussions/plans-services-discussions/content which showed the messages in a list with column headers "Title" "Author" "Likes" "Bookmarks" "Replies" "Views" and "Latest Activity."
When I select that same section now, I'm taken to https://support.t-mobile.com/community/community/discussions/plans-services-discussions which is almost the same place, but without "/content" at the end of the URL.
There are no columns at all, just a list of message titles with the original author's ID at the right.
Going to any forum section produces the same result. Appending "/content" to the and of the generated URL returns to the original detailed message list.
Was this change in forum presentation intentional, or was the dropping of "/content" accidental?
Entire site is being resorted. There will be some glitches.
Thanks for pointing this out. The removal of the "Content" tab wasn't intentional and we're working to get it back. As snn_555 mentioned, you may see a few funky things around the Community as we're completely redesigning it.
Manage your T-Mobile account