Why will T-Mobile not allow me to purchase a phone online without my son's consent?


    My son purchased a sim card for me on his account. He has not put me on as a person able to get into his account. I had a BYOP but it is not working in my area. I was going to purchase, and pay in full for a T-Mobile phone that should work better or at the least, enable me to use the booster but they say he has to give his approval. I have the activated SIM card and phone number and was going to pay with my credit card. This is not making any changes to the account so I am totally confused. We live in separate states so it's hard to do this.

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