Hmm, that's a bit odd. Out of curiosity, if you search for networks, do you have the option to select another band like 2G or 3G to see if that makes a difference? I'm sorry but I'm not 100% clear on if this SIM works a little differently from our T-Mobile SIM cards. Is it possible that this SIM will only allow you to connect to 4G?
Hey there! Just checking in to see how things are going!