Hello everyone. I know I'm like the "black sheep" here because I'm with MetroPCS, but we share the same data towers even if we are "de-prioritized" under T-Mobile users. And that's okay with me, but here's the thing; I've barely gotten over 1 Mbps download speed anywhere I go in the Las Vegas valley. I've consistently tried speed tests and it's always horrible. My wife has a brand new unlocked iPhone and the cruddy data speeds are the same as my old iPhone 5.
It doesn't matter what time of day it is, data is always slow. I can barely use Facebook. You can forget streaming Netflix. That's not working. I've had about 5 calls with customer service now and tried all their tips and updates. Nothing helps.
I just switched from AT&T a day ago and I feel like I've been totally tricked. I just wanted to know if anyone else has this data issue or not? It seems like my phone never has more than 3 out of 5 bars. Often it's only 2 bars. When you search the coverage map, we are FULLY covered in LTE. I just don't get it. I feel like demanding my money back.
That's a bummer forbro! We love our Metro partner and we want you to have a better experience. Is this only happening in that area or have you gone other places? I'm curious if the data improves if you scan for networks and try connecting again. If nothing else, you could try reaching out to Metro's customer service to see if they have any recommendations for troubleshooting. If this needs to be escalated to the network level, I'm sure engineers could get involved to help you out.
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