Family Plans and secure e-services verification issues


    More and more sites are offering two factor authentication for securing access however, the it cannot be used with most cell phones on a family plan (other than for the one in the account holder's name).

    Starting October 24, 2016 the Internal Revenue Service has strengthened the protection for e-services accounts by requiring a stronger identity verification process for existing and new e-services users. Part of the verification process requires have a mobile phone in your name where security codes can be received as text messages. IRS is not alone in this.

    This is problematic for family members who need to setup their own secure online accounts with two-factor authentication for e-services. It can be easily resolved by T-Mobile and Carriers enabling each mobile phone owner's identity tied to their number instead of the primary account holder only.

    Any chance of T-Mobile taking the lead in this?

      All replies