SyncUP Drive Hotspot is unstable

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SyncUP Drive Hotspot is unstable

sjahanmi22 Mar 10, 2017 5:07 PM

Member Since: Mar 10, 2017

I cannot change my T-Mobile/ZTE SyncUP Drive Wi-Fi hotspot name SSID or password. Keeps giving the attached screenshot error message. I get this even if i try to toggle off the green on/off button. Keeps telling me my car was disturbed when it wasn't. Turns off Hotspot connection randomly for no reason. Shows Hotspot is available when its not. Is this a school IT project? Spent 3 hrs with Tmobile tech support. Doesn't seem ready for prime-time. Thinking of returning it for a full refund tomorrow.

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Re: SyncUP Drive Hotspot is unstable

tmo_lauren Mar 16, 2017 1:56 PM (in response to sjahanmi22)

Member Since: Jul 14, 2011
Hmm, that's no good.

Have you had an opportunity to test the Hotspot with any other devices to see if the issue duplicates?

-Lauren
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Re: SyncUP Drive Hotspot is unstable

tmo_marissa Mar 22, 2017 7:56 AM (in response to sjahanmi22)

Member Since: Sep 7, 2016
Hey there sjahanmi22! Just checking in here to see if you were ever able to get SyncUP working in your (awesome) car. Did you wind up returning it, or were you able to get it up and running consistently?

- Marissa
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