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Re: Used this Fone with Ultra MVNO, how can I get it unlocked?
quadp Mar 7, 2017 1:13 PM (in response to quadp)- Member Since: Mar 7, 2017
Feb 2016 was the purchase date.
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Re: Used this Fone with Ultra MVNO, how can I get it unlocked?
tmo_marissa Mar 13, 2017 10:27 AM (in response to quadp)- Member Since: Sep 7, 2016
Hey quadp! T-Mobile can only unlock branded equipment for current or former customers, eligible per these requirements. I am super confused about how your phone wound up locked, because it seems that in order to use a phone with Ultra, it would need to be unlocked originally! My best suggestion here would be to contact them and see what course of action can be taken. I wish we could offer more assistance here!
- Marissa