Hey quadp! Sorry to have kept you waiting here. I promise we're not being intentionally mysterious! Because any account access requires a verification process for security purposes, we actually don't have the kind of email address you're looking for. To Unlock your mobile wireless device, you'd just want to review the eligibility requirements and then reach out to us over the phone or through social media on Facebook or Twitter to file the request. Through those channels we have methods to authenticate your account and ensure your privacy is being safeguarded - we can review the account and get the request filed ASAP. Thank you!
Thx I had purchased the fone straight from Bestbuy and used it under Ultra last year..
Would this fone qualify for unlocking? I was a customer since June 2012 and last couple of years with MNVOs (simple & ultra)
Model LG Leon h-345
Just tried messaging them on FB too but am overseas and chat was acting up. Thanks for any other suggestions.