Error 101 on my Alcatel one touch Fierce XL

nisha_lopez1

    My Alcatel one touch fierce XL has been shutting off and turning back on. Every time it turns on it shows the Error 101 message. This problem started after I used the navy federal website. I have tried resetting the phone multiple times but it does not work. The phone turns on and off in a constant loop unless I hold down the power button. Does anyone know a solution to this problem?

     

    Thank you!

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