Does anybody know how to ask for a worldwide unlock?

feliper Mar 4, 2017 3:01 PM

Member Since: Mar 4, 2017

I'm writing from BOGOTA, COLOMBIA, I bought a cell phone in the United States but when I arrived in COLOMBIA I realized that it was blocked by T - Mobile, and I could not use it, I'd like to know if you can unlock the cell phone. Thank you. I hope you can help me.

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Re: Does anybody know how to ask for a worldwide unlock?

theartiszan Mar 4, 2017 3:09 PM (in response to feliper)

Member Since: Jul 15, 2011
Check below to see if you meet the unlock requirements. If you do you can call customer care to submit a request.
https://support.t-mobile.com/docs/DOC-31043
If you don't, you will need to buy an unlock from services online that sell them. Or you can contact the location your bought it from to see if they can get you an unlocked one.
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