lekerr
lekerr Mar 2, 2017 3:35 AM
  • Member Since: Mar 2, 2017

    Hi,

     

    I purchased a prepaid tourist sim from one of the TMobile stores and lost my receipt (paid cash). I tried to retrieve it by starting a My T-Mobile account but the system doesn't let me open an account. Is there any way for me to try and get a copy of the receipt?

    Thanks

    • 230 Views
    • 1 Reply
    • Latest reply on Mar 8, 2017 7:48 AM by tmo_lauren

      All replies

      • tmo_lauren

        Re: Prepaid tourist sim

        tmo_lauren Mar 8, 2017 7:48 AM (in response to lekerr)
        • Member Since: Jul 14, 2011

        Hey there!

         

        Cash receipts would not be available online. If the store activated a phone number for you with the SIM, another store may be able to locate the purchase in their system. However, if it was cash and no activation, there won't be a way to retrieve the receipt.

         

        -Lauren