Hey mattfasola! I'm sorry for the wild goose chase, here. I can totally see from your perspective that it seems like we're ducking your contact attempts - I promise that's not the intention, but we appreciate the feedback and I will definitely pass it on. At this time, our Care team does not have an email address - instead, we have active, real-time support via FB or Twitter care of our T-Force team - G+ is not the same and I appreciate you calling that out, we need to clarify that on the page.
Through Twitter & FB, we have a secure authentication method that we can use to verify your account and protect your privacy. Similarly, since our Chat support requires a MyT-Mobile login, your account details are verified prior to contact. Customer Care functions the same way as well, since you'd need to provide a password or PIN (sometimes both!) before we can discuss your account.
I know you mentioned that you're not thrilled about contacting us via FB or Twitter, so really, I think our best bet is to try to have you call in for assistance. Our Contact Us page does have a number you can dial from overseas, but I read that your number's not working - what happens when you insert your SIM in your phone? Where overseas are you currently located? Also, regarding MyT-Mobile - is your account currently active, or is it relatively new? I know it can take 72 hours for MyT-Mobile access after service activation, have you been able to get in since your original post?
If there's any amount of troubleshooting help we can offer to prevent you from having to call our international number from a local line and pay long distance charges, we'd love to help. Either way, thank you again for your feedback.
I have the same issue. Can't log into my account nor can I get my service working on my ipad. Support has been useless. I have called in at least 8 times and I spent over 2 hours in a store yesterday. Still no service on my ipad.