This content has been marked as final.
Show 3 replies
All replies
-
Re: Free third line promo question
tmo_lauren Mar 8, 2017 1:37 PM (in response to andrew2598)- Member Since: Jul 14, 2011
Here we are answering this after the 5th, so sorry about that!
Have you been able to get this resolved and figured out?
-Lauren
-
Re: Free third line promo question
andrew2598 Mar 8, 2017 1:40 PM (in response to tmo_lauren)- Member Since: Dec 1, 2015
Yeah, after about 48 hours the line appeared on my account. Everything is in order. Thank you.
-
Re: Free third line promo question
tmo_amanda Mar 8, 2017 1:37 PM (in response to andrew2598)- Member Since: Oct 4, 2012
Hey andrew2598!
I'm sorry we haven't responded to you until now. You should've received your new SIM by now. Is everything set-up properly when you look at My T-Mobile? Chances are the SIM wasn't activated yet which means it wouldn't show-up on My T-Mobile.