Android 7 upgrade: wi-fi issue

muyvago
muyvago Nov 27, 2017 8:17 PM
  • Member Since: Feb 25, 2017

    I'm Unable to see available Wi-Fi networks on my S7 Edge after I upgraded to Android 7.  Touching the Wi-Fi icon or "Wi-Fi" in "Connections" in the Settings app, makes Settings Crash.  In order to view available Wi-Fi networks, I must Turn Off, Turn On the Wi-Fi.  Anyone else have this issue?

    • 4521 Views
    • 9 Replies
    • Latest reply on Apr 3, 2017 1:13 PM by muyvago

      All replies

      • Re: Android 7 upgrade: wi-fi issue

        snn_555 Feb 25, 2017 5:49 AM (in response to muyvago)
        • Member Since:

        A lot of folks have tried a factory reset without auto restoring any apps or settings and seem to have found that rectifies a lot of issues from the update.

        • hallda

          Re: Android 7 upgrade: wi-fi issue

          hallda Feb 27, 2017 5:02 AM (in response to muyvago)
          • Member Since: Apr 30, 2014

          I hate to admit or say this, but it seems that many of the major updates recommend/need a factory reset to function properly after they have been installed.

           

          Biggest thing to remember is backup any data that you can before hand, and for caution remove the memory card (micro SD) if you have one, just to be safe.

            • muyvago

              Re: Android 7 upgrade: wi-fi issue

              muyvago Feb 27, 2017 5:26 AM (in response to hallda)
              • Member Since: Feb 25, 2017

              I hate this option. Reset to factory settings, then reinstall everything and hope it wasn't in futility. (sigh.)  I'll be upgrading to the S8 when it comes out, assuming they don't explode.

                • tmo_mike_c

                  Re: Android 7 upgrade: wi-fi issue

                  tmo_mike_c Mar 5, 2017 9:17 AM (in response to muyvago)
                  • Member Since: Jun 25, 2012

                  Hey muyvago, you could try switching the phone to Safe mode first to see if the same thing happens. If it doesn't, that could mean there's a 3rd party app that's conflicting with the update and causing the issue. If that's the case, uninstalling apps would be an option instead of resetting the entire phone. With that being said, the factory reset would be the last resort to help fix this. Please let us know what you decide to do. Thanks.

                    • muyvago

                      Re: Android 7 upgrade: wi-fi issue

                      muyvago Mar 9, 2017 10:34 AM (in response to tmo_mike_c)
                      • Member Since: Feb 25, 2017

                      Apologies for my late Reply. (I'm currently traveling.)  Rebooting to Safe Mode did NOT resolve the issue.  What did work, somewhat, was wiping cache partition. I say somewhat, because after rebooting, the Settings app did NOT stop when I looked at Wi-Fi in Connections. However, it did crash again when I needed to change the Wi-Fi connection later in the day.  I wiped the cache partition again and got the same result.  Wiping the cache partition only resolves the issue one time.  As I'm traveling, I don't want to do a factory reset.