During an overnight update my Samsung S7 froze on the Tmobile splash screen. I power/down volume offed the phone but it comes back to the frozen screen. Any suggestions?
Oh no, ovenmitt2! What an awful way to wake up in the morning. Did your phone ever wake back up? If your phone's been backed up recently, you may want to give a Master Reset with the hard keys a shot - is that something you've tried already?
I do hope your phone is working now. If not, have you tried the suggestion above to see if that helps? Please let us know if you need more help. Thank you.
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