My notification is not blinking on my s7 edge

tcthom71

    My notification is not blinking on my s7 edge since the most recent update

      All replies

      • tmo_marissa

        Hey there, tcthom71.  It looks like you're not the only user experiencing this - we had another thread pop up yesterday with the same issue: No led notifications after 7.0 update on s7 Edge.  Since noticing this, have you had a chance to try any troubleshooting steps? 

         

        - Marissa

          • tcthom71

            Yes I did troubleshoot, and called Samsung and was told to go to Best Buy where they have a specialist available, which I did and the only resolution for right now is to download and led notification app from the play store.

              • tmo_marissa

                Gotcha!  I did reach out to one of our colleagues who works with Samsung - I'm not sure if this will be helpful in this particular situation, but she let me know something that I wasn't aware of about Nougat's notification changes.  Aside from simply checking to ensure that LED notifications are turned on (Settings > Display > LED indicator), there are apparently general changes to the notification system.  With Nougat you can set specific notifications for specific apps.  You'd navigate to Settings > Notifications > All Apps > Specific App.  Then you should see a main switch to turn the app's notifications on, and "Advanced" options at the top.  Through Advanced settings you can drill down to specific notification behaviors that you want the app to perform.  I'm wondering if maybe the update sets everything off by default and maybe you'll need to go in and check the notification settings on each app you're used to having the LED notifications for... can you give that a shot and let us know how it goes?

                 

                - Marissa

            • tmo_marissa

              Happy Monday tcthom71!  I just wanted to stop by and see if you'd had any luck updating notification settings in individual apps - did that help at all?  How is everything going with your phone?

               

              - Marissa