stuck on tmobile screen

disappointed77

    My phone powered down without human initiation and is now stuck on the T-Mobile screen.  I am not sure if it ever fully powered down when he became stuck or if it became stuck when it tried to power on.  Either way it is stuck on the screen and I cannot get the phone to turn on or off.  Please help.  I have had a horrible day with T-Mobile and this is just adding to my frustrations.

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