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  Re: Will this hot spot work in the Poconos.  The home has no internet.

  theartiszan Feb 20, 2017 1:19 PM (in response to bernie5023)

  • Member Since: Jul 15, 2011

  More depends on the available coverage. Have you checked the coverage map for where you will be using it and zooming in all the way?

  1 of 1 people found this helpful
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  Re: Will this hot spot work in the Poconos.  The home has no internet.

  tmo_marissa Feb 26, 2017 7:33 AM (in response to bernie5023)

  • Member Since: Sep 7, 2016

  Hiya bernie5023!  theartiszan is spot on here - whether or not it works is going to depend on the interior signal strength in your area.  The Poconos, while *beautiful*, can present their own coverage concern strictly from an environmental perspective - lots of foliage and elevation changes can complicate things.  Are you currently a T-Mobile customer?  What's your phone's signal strength like in the area where you're wanting to use the hotspot?

   

  - Marissa
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    Re: Will this hot spot work in the Poconos.  The home has no internet.

    bernie5023 Mar 2, 2017 6:41 AM (in response to tmo_marissa)

    • Member Since: Feb 20, 2017

    Hotspot did not work on my phone.
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      Re: Will this hot spot work in the Poconos.  The home has no internet.

      tmo_marissa Mar 8, 2017 7:54 AM (in response to bernie5023)

      • Member Since: Sep 7, 2016

      I'm sorry to hear that bernie5023!  Were you asking about a phone hotspot to begin with, or about a separate hotspot device?  Does the data (internet access) work on your phone inside this home and just not the hotspot, or are neither of them working?

       

      - Marissa
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      Re: Will this hot spot work in the Poconos.  The home has no internet.

      tmo_amanda Mar 14, 2017 11:18 AM (in response to bernie5023)

      • Member Since: Oct 4, 2012

      Happy Tuesday, bernie5023!

       

      Just checking in to see if you were able to get your hotspot working in the Poconos. Keep us updated and we'll do our best to get this sorted out for you.