Hey there! Thanks for reaching out! Do you have a Pay in Advance/prepaid account?
I have exactly this same question. I have a T-Mobile Prepaid Account that I'd like to port over to Google Fi. I know my account number is 1 + area code + phone number, but I have no idea what my "PIN" is. Any help would be appreciated.
Your prepaid account number is just going to be your 10 digit mobile number. I am not sure if you need to add the 1. As for your PIN number, this is the 4 digit PIN you would have chosen when activating the account. If you forgot this PIN number, you can use our automated system from your cell phone and follow these steps to change it.
- 1. Call 611 or *8646.
- 2. Say NO to Refill Your Account option.
- 3. Wait for automated options and say Manage My Account or press 1.
- 4. Say Change My Account PIN or press 1.
- 5. Enter the new account security PIN twice.
Hey there Were you able to find your pin number?