mexico charges

gworkman

    I traveled to Mexico last month.  My DIGITS device stated that I could use my phone in Mexico for free through a text message.  I received my bill and was charged $45.00 in usage fees.  Customer service said I needed to report here to get a credit on my account.

     

    Thanks.

      All replies

      • tmo_chris

        Re: mexico charges

        My goodness! I would be surprised to see those kind of charges on my bill as well! We can't actually see/access or make changes to your account here on a user forum but I will send you a private message with the DIGITS support team's direct line so that they can assist you with this.