I totally understand the withdraws you're feeling bostonz. What kind of phone are you using? Depending on which one you have, you could try using the hard keys to reset the device. If that's not working, the next step would be filing a claim if you have handset protection.
Hey bostonz! I just wanted to check in here and see if you'd ever been able to get your phone back from its blue screen - hopefully it was just taking a nap? Did you wind up trying a Master Reset using the hard keys? If you'd like the steps, just let us know what kind of phone you're using and we're happy to help out by looking them up for you!