Happy Saturday, jaor!
The PIN that you're looking for is 4-digits and was set-up at the time your account was created. To reset your PIN, follow these steps:
- Call 611 or *8646.
- Say NO to Refill Your Account option.
- Wait for SIVR options and say Manage My Account or press 1.
- Say Change My Account PIN or press 1.
- Enter the new account security PIN twice.
Let me know how that goes!
Just wanted to check in and make sure you were able to make the changes you needed!