HELP...phone not recognizing swipe pattern to unlock...

crazynurse

    I got a replacement phone yesterday and just got everything set back up (hours of work).  Overnight phone locked and now it won't recognize my swipe pattern.  I actually thought I saved a 4 digit code as my lock, but not.  Having to use app to locate and unlock phone, but it's a temporary, timely fix to open it.  I'm told a factory reset might be the only answer??????

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