Hey tierrae! If we didn't have your original device available during a warranty exchange, or if Assurant didn't have it during an insurance claim process, and an alternate was provided by either company, you should still be fine to JUMP! as long as the IMEI on your EIP was updated. The device description can't be altered, but that's okay - there will be internal records that support that you're returning the right device. If you look at your EIP on MyT-Mobile and check the IMEI against the IMEI for your 6S and they don't currently match, we'll need you to Contact Us ASAP so that we can fix this before you JUMP!
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